Please inspect your order immediately upon receipt. If the item is damaged, defective, or malfunctioning, please contact us within 3 days after delivery.

To be eligible for a return, the item must be in the same condition as when received. It must be unused, unworn, with tags attached, and in its original packaging. A receipt or proof of purchase is also required.

To initiate a return, please contact us at info@area-japan.co.jp.

If your return is approved, we will provide a return shipping label and instructions on how to send back the item. Items sent back without prior return authorization will not be accepted.

If you have any questions regarding returns, please contact us anytime at info@area-japan.co.jp.

Please check your order immediately upon receipt. If the item is defective, damaged, or if you received the wrong item, contact us immediately so that we can evaluate the issue and make it right.

The following items cannot be returned:

• Custom products (special orders or personalized items)

Please contact us if you have questions about a specific item.

Sale items and gift cards are also non-returnable.

If you wish to exchange an item, the fastest way is to return the item first and, once the return is approved, make a separate purchase for the new item.。

Notwithstanding the above, if the goods are delivered, you have the right to cancel or return your order within 14 days for any reason. The item must be in the same condition as when received, unused, unworn, with tags, and in its original packaging. A receipt or proof of purchase is required.

Refunds